Liberia Revenue Authority Official Logo
LRA NexusRevenue Authority

Dashboard

Revenue CommandTaxpayer Portal

Administration

Taxpayer Registry3Compliance Engine12Tax FilingsCollections DashboardS7Property PaymentsS8Valuation ConfigS4Tax AssessmentS5Billing DashboardS6Property RegistrationS1Parcel DelineationS2Ownership VerificationS3Valuation AdminS4

Analytics & Intelligence

Operations OverviewRevenue AnalyticsCounty PerformanceCustoms & Border5Audit Cases8

GIS & Mapping

GIS Property HubDrone MappingNEWAuto-Valuation Engine

Methodology

Tax Cycle9System Methodology9-Circle Deep DiveNEW

Presentation

Executive BriefingNEWProblem & SolutionKEYResources & Downloads

System

Enterprise AdminCounty OfficesSettings
JJ

J. Jallah

Commissioner General

Liberia Revenue Authority Official Logo
LRA NexusRevenue Authority

Dashboard

Revenue CommandTaxpayer Portal

Administration

Taxpayer Registry3Compliance Engine12Tax FilingsCollections DashboardS7Property PaymentsS8Valuation ConfigS4Tax AssessmentS5Billing DashboardS6Property RegistrationS1Parcel DelineationS2Ownership VerificationS3Valuation AdminS4

Analytics & Intelligence

Operations OverviewRevenue AnalyticsCounty PerformanceCustoms & Border5Audit Cases8

GIS & Mapping

GIS Property HubDrone MappingNEWAuto-Valuation Engine

Methodology

Tax Cycle9System Methodology9-Circle Deep DiveNEW

Presentation

Executive BriefingNEWProblem & SolutionKEYResources & Downloads

System

Enterprise AdminCounty OfficesSettings
JJ

J. Jallah

Commissioner General

LRA NexusRevenue Intelligence

Operations Overview Dashboard

7-Stage Pipeline · Officer Activity · Approval Rates · Processing Time · Overrides

Total Processed
1,840
Entered pipeline (S1)
+8.3% vs last period
End-to-End Approved
978
Reached S7 completion
+5.1% vs last period
Overall Approval Rate
53.2%
S1 → S7 funnel
+1.2pp vs last period
Avg Processing Time
7.0h
Mean across all stages
-0.4h vs last period
Total Overrides
276
Manual interventions
+12 vs last period
Active Officers
7
2 overloaded
2 overloaded
Pipeline Bottleneck Detected — Ownership Verification (S3) is averaging 18.4h vs 24h SLA with 217 items in queue. Recommend reassigning 2 officers from S6.
S3

Pipeline Funnel — Processed vs Approved

Overall Approval Rate Trend

Approval Rate by Stage

S1Property Registration
91.9%
S2Parcel Delineation
91.1%
S3Ownership Verification
83.6%
S4Valuation Admin
92.9%
S5Tax Assessment
90.7%
S6Billing & Dispatch
93.9%
S7Collections & Treasury
95.8%

Avg Processing Time vs SLA

S14.2h
SLA: 8h ✓
S26.8h
SLA: 12h ✓
S318.4h
SLA: 24h ✓
S49.1h
SLA: 16h ✓
S55.3h
SLA: 8h ✓
S63.1h
SLA: 4h ✓
S72.4h
SLA: 4h ✓

Override Distribution by Stage

S1
S2
S3
S4
S5
S6
S7